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In productionCASE / 04

Wellbeing bookings for a community organisation

Online bookings for wellbeing services — staff sign in with Microsoft 365, coordinators manage sessions, and automated emails handle the busywork.

01

The challenge

A community health organisation needed clients to be able to book wellbeing services online, and coordinators to manage those sessions without drowning in admin and reminder emails.

02

Our approach

Online bookings, staff sign-in with the Microsoft 365 accounts they already have, coordinator tools to manage sessions, and automated emails for the repetitive reminders and confirmations.

03

The outcome

Less busywork, fewer no-shows to chase, and a booking system staff sign into with a single click. In production.

What it took

Online bookingsMicrosoft 365 SSOAutomated emailsCoordinator tools
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A closer look.

Illustrative photography — we never publish a client's real screens or data.

Community wellbeing service
FIG. — CASE · 01/03
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